Master’s Series on Field Research
Interview with Professor Arthur Turner and His Students
Professor Emeritus, Harvard Business School
Introduction
A meeting between Arthur Turner and several of his students is presented. The students discuss with Turner their work as consultants for a struggling company. The meeting illuminates the initial difficulties a consultant might have with the management of a company including management hostility toward consultant recommendations, tension between members of management, and communication problems within a company. The students show how they are attempting to mediate these problems through three strategic goals and multiple meetings with the management of the company. The meeting also touches on how consultants might involve members of the company to work on specific goals and a discussion about what a client asks a consultant to do and what a consultant truly thinks the client needs to do.
Transcript File
Interview with Professor Arthur Turner and His Students -Transcript| Transcript (Text file)